ISSN 1680-8428

歷期出版

頁數:85 ﹣132

初探生成式 AI 風險感知的成因與第三人效果:以 ChatGPT為例

Exploring the Antecedents of Risk Perception toward Generative AI and Its Third-Person Effect: A Case Study of ChatGPT

  
曾懷寬、李芷容、吳泰毅
Huai-Kuan Zeng, Zhi-Rong Li, Tai-Yee Wu
AI 素養、AI 使用經驗、ChatGPT、生成式 AI、生成式 AI 科技風險感知、第三人   效果、世代差異
AI literacy, AI usage experience, cohort, generative artificial intelligence, generative AI risk, ChatGPT, the third-person effect
隨著 ChatGPT 等生成式 AI 愈來愈融入人類生活,人工智慧科技對於人類生活的 負面影響也值得關注。本研究以第三人效果(the third-person effect)作為理論基礎, 一方面探討民眾的 ChatGPT 使用經驗、AI 素養對生成式 AI 風險第三人感知的影響, 另一方面也檢驗上述因素是否影響其支持政府規範 AI 科技,並將樣本群體劃分為 「X世代」、「千禧世代」及「Z 世代」,剖析不同世代對生成式 AI 風險的認知與反 應。研究以《2024 台灣網路報告》的數據為分析資料(N = 979),結果發現,三個 世代的民眾普遍展現出第三人效果傾向,認為 AI 科技風險對他人的影響遠大於對個 人的影響;不過,ChatGPT 使用經驗在三個世代中均無法顯著預測第三人感知,而 AI 素養也僅對 X 世代產生顯著負向影響。此外,ChatGPT 使用經驗對千禧世代與 X 世 代的法律規範態度有顯著負向影響,而 AI 素養對 Z 世代法律規範態度有顯著負向影 響,至於三個世代的第三人效果則無法顯著預測對 AI 科技法律規範的態度。研究結 果有助於增進了解當前台灣民眾對於生成式 AI 的風險認知,並可作為政府制訂相關 政策時參考。
With the increasing integration of generative AI, such as ChatGPT, into daily life, the potential negative influence of this technology on human lives warrants attention. The current study employs the third-person effect (TPE) as a theoretical framework to investigate the impact of individuals’ ChatGPT use experience and AI literacy on their third-person perception of generative AI risks. Furthermore, it investigates whether these factors affect the support for government regulation of AI technology. The sample was divided into Generation X, Millennials, and Generation Z to explore the variations in AI risk perceptions and responses across these generations. This study analyzed data from the 2024 Taiwan Internet Survey (N = 974). The results revealed that all three generations exhibited a tendency toward the third-person perception, perceiving that the risks of AI technology as having a greater impact on others than on themselves. However, ChatGPT usage did not significantly predict the third-person effect across any generation. AI literacy had a significant negative impact on the third-person only within Generation X. Furthermore, ChatGPT usage exerted a significant negative influence on attitudes toward AI regulation among Millennials and Generation X. In contrast, AI literacy had a significant negative impact on such attitudes among Generation Z. Notably, the third-person perception failed to exert a significant impact on attitudes toward AI regulation across three generations. These findings contribute to a better understanding of Taiwanese citizens’ risk perceptions regarding generative AI and can serve as a reference for policymakers in formulating relevant policies